Frequently Asked Questions
When will I get paid?
All Star employees are paid weekly on Fridays. Our work week runs Sunday-Saturday, timesheets are by noon on Monday, and paychecks will be available on Friday.
How and when should I submit my timesheet?
You may submit your timesheet by dropping it off at our office, scanning and emailing it, or faxing it in. Timesheets are due on the Monday following the week worked by noon.
How do I set up direct deposit?
To set up direct deposit, we require a voided check or proof of routing and account number from your bank. Please submit one of these documents along with the All Star direct deposit form that is included in the application packet, and allow several days for processing
What should I do if I get injured on the job?
If you are injured on the job, notify your on-site supervisor as soon as possible and address the injury as needed. When you are able, please contact our office and let us know the details of the incident so we can take the necessary steps to file a claim.
What should I do if I wake up sick the day of my shift?
If you are ill, please contact your staffing coordinator right away so we can notify the client.
Do you employ people with backgrounds?
Yes! We are a second-chance employer, and many of our clients are willing to work with people with backgrounds.
When can I expect to receive an invoice?
Invoices are usually sent out via email or standard mail the Thursday following the week worked. Our work week runs Sunday – Saturday, and employees submit timesheets the following Monday. Payroll is run on Wednesday, and billing is generated and sent on Thursday or Friday.
When will the employees be paid?
Employees will receive a paycheck on Friday following the week they worked. Our work week runs Sunday – Saturday, timesheets are due the following Monday, and paychecks will be available on Friday.
If I like an employee, can I hire him/her on permanently?
Absolutely! We can either set up a temp-to-hire agreement from the outset, or we can negotiate terms if you decide that one of our temporary employees is a great fit for your company. We also offer direct hire services. For more information about hiring options, click here.
What information should I have when I call for a quote?
In order for our staffing coordinators to best serve you, please be prepared to provide a rough idea of the following:
- a job description for the position(s) you are looking to fill
- employee pay rate
- job location
- prerequisite skills/experience
- dress code/equipment/tools required
- contact information
Do you staff for one-time events or infrequent staffing needs?
Yes! We would be happy to provide staff for you as often or as infrequently as you need. We strive to offer the utmost flexibility and convenience to our clients.
How can I pay my invoice?
You may pay for invoices by Electronic Funds Transfer (EFT), automatic credit card processing, or you may mail a check to our office, made payable to All Star Labor & Staffing and referencing your invoice number(s).